FAQs

Our programme, guests & soloists

The BPO will endeavour to run events as planned during our season. But we reserve the right to adapt or even cancel events due to unavailability, illness or changes in public health advice. In circumstances where cancellation is necessary, we aim to treat our friends, ticket holders and musicians as fairly as possible.

COVID & Keeping Safe

Lockdown and running the 2021/22 season under Covid restrictions was challenging. We are happy to say that all restrictions have been lifted. As infection rates dip and peak we ask our audiences to follow a common sense response to keep us all as as safe as we can be.

Please wear a mask if you would like to
Test before coming to concerts
Keep up to date with your vaccinations
Avoid coming if you have symptoms
Give each other space

As we move into our new season, the situation may change as we face the threat of new variants. We strongly suggest that you look at the Brighton Dome website before attending a concert to understand what is required of you. Please check before each concert as restrictions may come back into force again.

https://brightondome.org/your_visit/your_safety/

Tickets

All tickets will be sold through Brighton Dome Ticket Office, and their general Terms and Conditions will apply.

Season tickets are available, either with or without New Year’s Eve, as are 3 Concert Saver Tickets, which represent a discount of between 20-25% on purchasing individual tickets to those concerts.

Family tickets allow children (under 16) at a charge of just £1 each when booked simultaneously with a full price adult ticket.

50% discounts are available for students, children under the age of 18 and customers on Universal Credit, Job Seeker’s Allowance or Income Support. Please provide proof if claiming one of these discounts.

For more information go to: www.brightonphil.org.uk/whats-on

Concerts not promoted by Brighton Dome will be ticketed through other means. Please check the What’s On and individual event pages on our website for details.

Parking

Those attending our concerts at Brighton Dome can take advantage of discounted parking at the NCP Church Street Car Park by using the NCP Park Pass App.

This discounted rate is also available at the NCP Car Park in Russell Road, near the Brighton Centre. Using the app will mean that up to 4 hours of parking (normally £18) will cost just £8, while up to 12 hours (normally £28) will cost just £15.

Before you park you will need to download the app (available on Apple and Google devices) and enter the SaverID (discount code): BRIGHTONDOME and link to a payment card. On arrival at the car park, you simply use the app to scan the QR code to enter the car park.

Accessibility

Brighton Dome’s Access Scheme ensures that complimentary tickets are available for those who can’t attend without a personal assistant. Telephone 01273 709709 or email access@brightondome.org to join the Access Scheme. Further information can be found at: https://brightondome.org/access/access_scheme/

Brighton Dome Concert Hall has specially designed seat positions, lift access and toilet facilities for wheelchair users.

There is a Sennheiser radio frequency assisted hearing system in the Concert Hall. Please ask for your unit on arrival, allowing plenty of time before the performance.

Guide dogs are welcome.

If you have a specific access enquiry please contact Visitor Services on (01273) 261541 or email: access@brightondome.org