Privacy and Cookies Policy

The Brighton and Hove Philharmonic Society is committed to protecting your privacy. This policy explains how we collect and use the personal information you provide to us online and via e-mail. By using our website (https://brightonphil.org.uk) we will assume you are agreeing to your information being used and disclosed in the ways described in this policy.

  1. GDPR

The EU General Data Protection Regulation (GDPR) effective from May 2018 gives all EU citizens more rights and protections for their personal data, to minimise the possibility of theft and fraud.

These regulations include provisions for the following areas:

  •  The right to be informed: Organisations must publish a privacy notice, in addition to explaining transparently how they use this personal data.
  •  The right of access: Individuals have the right to demand details of any of their data that an organisation may hold. This information must be provided within one month of request at no charge to the individual.
  •  The right to rectification: If a person’s data is incorrect or incomplete, he or she has the right to have it corrected. If the organisation that holds the information has passed any of that information to third parties, the company must inform the third party of the correction and inform the person which third parties have their personal data.
  •  The right to be forgotten: A person may request the removal of his or her personal data in specific circumstances.
  •  The right to restrict processing: Under certain circumstances, an individual can block the processing of his or her personal data.
  •  The right to data portability: A person can access their data for their own use anywhere they prefer.
  •  The right to object: A person can object to the use of their personal data for most purposes.

1.1 Our core principles regarding user privacy and data protection

User privacy and data protection are inviolable human rights

  • We have a duty of care to people contained within our data
  • Data is a liability: it should only be collected and processed when absolutely necessary
  • We despise spam in all its forms
  • We will never sell, rent or otherwise distribute or make public any personal information

1.2 Relevant legislation

Alongside our administrative and internal computer systems, The Brighton Philharmonic Orchestra’s website, which is owned wholly by The Brighton and Hove Philharmonic Society, is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all elements of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 10.0 below) for clarification.

  1. Data Protection Act

In carrying out our day to day activities we process and store personal information relating to our supporters and we are therefore required to adhere to the requirements of the Data Protection Act 1998. We take our responsibilities under this act very seriously and we ensure the personal information we obtain is held, used, transferred and otherwise processed in accordance with that Act and all other applicable data protection laws and regulations including, but not limited to, the Privacy and Electronic Communication Regulations.

  1. This website collects and uses personal information for the following reasons:

 This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction.

We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.

Although GA records data such as your approximate geographical location, device, internet browser and operating system, none of this information personally identifies you to us.

​GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

​GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

3.1 Forms

We use online forms to help you contact us. The information collected by these forms is sent to us via email and stored in the website’s database, long enough to enable us to manage our processes.

We delete any information when it is no longer needed.

  1. This website collects and uses personal information for the following reasons:

4.1 What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work better, as well as to provide information to the owners of the site. A cookie often contains a unique number, which can be used to recognise your computer when a user of your computer returns to a website that it visited previously.

You can find further information about cookies at www.allaboutcookies.org.

4.2 How does The Brighton and Hove Philharmonic Society use cookies?

We use cookies to enhance the online experience of our visitors, to better understand how our website is used.

4.3 Your rights

Our cookies do not store financial information or information which is capable of directly identifying you (such as your name or address). You have the right to choose whether to accept these cookies. You can exercise this right by amending or setting the controls on your browser to reflect your cookie preferences. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of this website.

4.4 Changing your cookie preferences

The “Help” menu in the toolbar of most web browsers will tell you how to change your browser’s cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Online guides are available if you have difficulties trying to change your browser settings:

https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

https://support.apple.com/en-gb/guide/safari/sfri11471/mac

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

4.5 Cookie terminology and cookies we use

Our website uses two types of cookies:

  • Strictly necessary cookies– Cookies which are essential for you to be able to use certain key functions of our website
  • Third party cookies– Some of our pages contain embedded content such as YouTube videos, so you may receive cookies from these websites.

Cookies may be either ‘session cookies’ or ‘persistent cookies’. Your computer automatically removes session cookies once you close your browser. Persistent cookies will survive on your computer until an expiry date specified in the cookie itself, is reached.

We do not use cookies that track your usage of this and other websites to serve advertising.

Cookies we use:

Strictly necessary cookies:

Name: cookielawinfo-checkbox

Source: GDPR Cookie Consent plugin

Purpose: This cookie remembers whether you chose to accept or reject non-essential cookies when you responded to our cookie notice.

Expiry: Expires after each session

Our content management system (WordPress) may also set cookies without which the site could not function.

Third party cookies: 

Name: _ga

Source: Google Analytics

Purpose: This cookie is used to help us gather anonymous data about visits to our website. It helps us understand how visitors find us and how they use the site.

Expiry: Expires after two years

Name: _gid

Source: Google Analytics

Purpose: This cookie is used to help us gather anonymous data about visits to our website; it helps Google Analytics distinguish users.

Expiry: Expires after 24 hours.

Name: _gat

Source: Google Analytics

Purpose: This cookie is used to help us gather anonymous data about visits to our website; it throttles the request rate for multiple page loads by the same user.

Expiry: Expires after one minute

You can read more about how Google Analytics uses cookies here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Name: PREF, VISITOR_INFO1_LIVE, YSC

Source: YouTube

Purpose: these cookies are set by www.youtube.com. We use YouTube’s Privacy Enhanced mode to embed video on our site which means that YouTube won’t store information unless you play the video. Please refer to Google’s Privacy Policies & Principles for more information.

Expiry: PREF and VISITOR_INFO1_LIVE: up to 8 months; YSC: expires when you close your browser

  1. Information sharing and disclosure

We will not sell or swap your information with any third party.

We may share your information with our data processors. These are trusted partner organisations that work with us in connection with our organisation’s purposes. All our trusted partners are required to comply with data protection laws and our high standards and are only allowed to process your information in strict compliance with our instructions. We will always make sure appropriate contracts and controls are in place and we regularly monitor all our partners to ensure their compliance.

We may disclose your personal information to third parties if we are required to do so through a legal obligation (for example to the police or a government body); to enable us to enforce or apply our terms and conditions or rights under an agreement; or to protect us, for example, in the case of suspected fraud or defamation.

We do not share your information for any other purposes.

  1. The accuracy of your information

We aim to ensure that all information we hold about you is accurate and, where necessary, kept up to date. If any of the information we hold about you is inaccurate and either you advise us or we become otherwise aware, we will ensure it is amended and updated as soon as possible.

  1. Storing your information

Although most of the information we store and process stays within the UK, some information may be transferred to countries outside the European Economic Area. This may occur if, for example, one of our trusted partners’ servers are located in a country outside the EU. These countries may not have similar data protection laws to the UK however, we will take steps with the aim of ensuring your privacy continues to be protected as outlined in this privacy policy.

We will keep your information for as long as required to enable us to operate our services but we will not keep your information for any longer than is necessary. We will take into consideration our legal obligations and tax and accounting rules when determining how long we should retain your information. When we no longer need to retain your information we will ensure it is securely disposed of, at the appropriate time.

  1. Data breaches

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, the Charity shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website).

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/personal-data-breaches/

  1. Changes to the policy

This policy replaces all previous versions and is correct as of the date at the end of this web page. We will regularly review and update this Privacy and Data Protection Statement and will update, modify, add or remove sections at our discretion.  Any changes will be notified to you through on this page. Your continued use of our website, any of our services and/or the continued provision of personal information after we have posted the changes to these terms will be taken to mean you are in agreement with those changes.

  1. Your rights

You have the right to:

  • request a copy of the information we hold about you;
  • update or amend the information we hold about you if it is wrong;
  • change your communication preferences at any time;
  • ask us to remove your personal information from our records;
  • object to the processing of your information for marketing purposes; or
  • raise a concern or complaint about the way in which your information is being used.

If you wish to find out more about these rights, or obtain a copy of the information we hold about you, please contact our Data Controller Catherine Stead at:

The Brighton and Hove Philharmonic Society

41 George Street

Brighton

BN2 1RJ

Email:  mail@brightonphil.org.uk

  1. Privacy queries

If you have any questions or queries about this Privacy and Data Protection Statement, please contact our Data Protection Officer / Data Controller using the above address and contact details.

Date of publication: 09 Aug 2020

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